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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      24% would recommend to a friend

      (12,707 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,707 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      13K reviews
      2.0
      Sep 14, 2011

      abusive

      Auto damage adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, company car ( you pay a little ), I have a great supervisor.

      Cons

      30 -40 assignments to carry over every day and answer your phone every time it rings??????? They must be kidding. We are now rolling 1800AUTO in the car, who also have to write estimates when we have time. Do rentals( yes GEICO closed rental support unit and passed it on to auto damage field adjustres). At the same time they want perfect 10 from every claim. No kidding, when I started I thought I will retire with this company, now I am looking for change. May be it's only South Florida, but it is so bad now. You loose sleep, you start drinking or take madication. ADVISE- look for other companies!!!!!!!!!!!!!

      1.0
      Sep 8, 2011

      This job has crushed my soul.

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits package, pay is not bad, and you do meet some great people. Also the training the period and staff at GEICO are very supportive, its a great place to learn when your just starting out.

      Cons

      Micro management at its finest. You have your bathroom breaks timed and you will be talked to about it if you use the bathroom more than 10 minutes a day. Which is quiet easy to do on a 10 hr shift. The goals for a customer service rep are grueling, you can "lose" and entire call just for not asking someone about paperless options....it doesn't matter that the other 50 components of the call was perfect. Impossible and ever changing goals also make promoting out of service impossible. All of that on top of abusive customers make this job intolerable.

      2.0
      Sep 7, 2011

      Good place to grow

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is room to move around in company and the benefits and profit sharing are great.

      Cons

      The micro-managing is ridiculous. Management is unclear on proceedures, and you get different input from everyone.

      Viewing 12496 - 12498 of 12,707 Reviews
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      Glassdoor has 13,243 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.