GEICO reviews

2.7

24% would recommend to a friend

(12,713 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
3.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Company car, freedom (only if you're in the field), great benefits, make your own schedule, travel, overtime opportunities, nice profit sharing.

Cons

Where do I start...I've been with the company many years and have seen things steadily decline. Workload has increased, micro management is out of control, unrealistic goals keep you chasing the carot for minimal raises of any. When I started years back GEICO actually cared for their employees now they just chew you up and spit you out. Turn over is high but the company doesn't care. Ever since the evolution of ARX's you become nothing more than a body shop manager yet get paid less that a body shop writer. You are tied down at the shop from 8-4:30 and expected to see 8-10 cars everyday. Some adjusters even have their company cars taken away from them. Phone calls are now monitored and graded. GEICO allows customers to determine our raises through surveys and we are punished just for doing our job. Management is out of touch with the adjuster on the street. Everything is driven by numbers and matrixes which is a joke.

1.0
Nov 23, 2017
Recommend
CEO approval
Business Outlook

Pros

learning a lot about vehicles

Cons

Overworked and pay not even close to all duties you have to perform. The stress that you get in this lower position is incredible, you have to do all the work while the call center doesn't do anything that they're required to do, you pretty much do the same job that 3 people in other companies do and get paid less anyways. Supervisors make more money and work in pajamas at their houses due to all they do is read emails and check statistics. For you to grow need to be really good friends with someone above you that wants to promote and the job system implemented doesn't work but they don't really care due to they make tons of money... The only adjusters that last in the company are the one that don't do their job correctly and someone else have to do the job for them.

2.0
Oct 17, 2017

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues and the benefits were good. The companies values were strong and had an ethical base. The company itself has the right mindset. The Indianapolis management team doesn’t align with it.

Cons

Micro managed, favoritism, unethical practicing, unprofessional behavior, unrealistic expectations, and unfair treatment by members of management. Also lack of a work life balance.

Viewing 178 - 180 of 12,713 Reviews

Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.