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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      24% would recommend to a friend

      (12,713 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      13K reviews
      2.0
      Aug 1, 2017

      Great for some not all (Moat Sales grade 61)

      Moat sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, benefits, and consistent schedules were pretty good. Your coworkers become very good friends. Paid and great training program. Tuition reimbursement, and if you kiss enough butt great opportunities for advancement.

      Cons

      Just like every other review mentions. They micro manage literally everything. And there is absolutely no consistency amongst the supervisors when it comes to giving an agent an answer. A lot of favoritism and politics. Management does not like people who speak up when things aren't right. It's almost as if they want robots. The way they grade calls is way to subjective which in turn can cause you to make more errors. There are supervisors in this department that should have been let go a very long time ago. Certain members in management are some of the shadiest people I've ever had to work with.

      2.0
      Jun 27, 2017

      You'll love it until you hate it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities for advancement. Good coworkers.

      Cons

      They treat associates like children. Efficiency goals that do not correlate to your workload, so depending on the volume you receive they're either pretty easy or downright impossible. Although the company claims to have "uncompromising integrity" this is not displayed by management, and indeed senior management. The metrics encourage a culture of doing whatever it takes to try to meet them, which often directly conflicts with the company's operating principles.

      3.0
      Feb 22, 2017

      Great place to work but very strict on attendance

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The training is amazing. You get 2 months of in-class training and a month of transition training, so when you do leave to your team, you’re not completely lost. - Co-workers are friendly and helpful. Claims can be very stressful and they do their best to try to keep morale high but having parties, special fun days, and prize giveaways. - weekends off depending on the position

      Cons

      - There is no way you’re leaving on time. You are always doing overtime which can get old fast. - it can be overwhelming. New claims are constantly coming in and it’s very easy to fall behind. Monday’s are the worst because that’s when you get the most claims. - Claims Adjusters are expected to handle everything with exception of AD. I think they need to take some of the stress off by breaking the teams up into various departments. - 97% dependability. If you’re late more than three times you’re gone. They don’t care about traffic, emergencies, bad weather, or accidents. If you’re late or miss a day while you’re on orientation, you’re gone.

      Viewing 184 - 186 of 12,713 Reviews
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      ReviewsGEICO reviews

      Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.