1.0
Mar 31, 2015
Horrible, horrible micromanagement company.
Former employee, less than 1 year
San Diego, CA
Recommend
CEO approval
Business Outlook
Pros
Good pay, great benefits, and overall, nice co-workers (not management).
Cons
Very depressing atmosphere, despite the "benefits" they hammer into you during training. Call monitoring is random and promotions are based on those randomly selected calls. Some of the mistakes you'll make aren't even taught in training, and when you make a certain amount of these minor mistakes, you start making less money than your peers who make the same, if not more, mistakes as you. Everything is randomized and the hours are awful. This is a typical drone job.