GEICO reviews

After training they left you out to the wolves. If you had questions you would have to check a one note document before getting help. If it was a question on the doc they would refer to doc instead of just helping. Anytime you had to escalate a call they would never be available.

Managers are over worked and sadly, most are in way over their heads. Don't expect to receive a cost-of-living raise at the beginning of the year, There’s nothing left once the Senior Executives grant themselves 30-50% pay raises and multi-million-dollar bonuses. You got a job to do? Good luck, the over paid executives are going to provide you with the tools and a modicum of training, but you can forget about getting support when a system goes down. Why pay for customer support for the employees when you can pad that Senior Executive Bonus just a little bit more. Members of Congress and the Pentagon could learn a thing or two. I remember the days when getting hired at GEICO was an honor. Now it's a joke. If you come to work here, just make sure you have a back-up plan. Most new hires don't last a year.