GEICO reviews

2.7

24% would recommend to a friend

(12,713 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
1.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people outside of management.

Cons

A word to the wise... the positive comments being posted on here are by employees of the company being paid to do so. And FYI to those individuals, I have already found new employment and am very happy with my new company. And yes, it is in the same industry. I came into this company thinking I want this to be the last company I work for. After a year of employment I knew this wasn't possible I have 5 years experience in the insurance industry. After relocating to New York I looked into working at GEICO. When you go to an interview at GEICO you are herded through like cattle. If you make it through the first step of the process you are then granted an interview with a supervisor and then a manager. If you qualify they will hire you on the spot. Which can be a good thing but after further scrutiny the reason they hire the way they do is because of such high turnover (of the 16 people in training there are only 9 people left working there, they all left on their own accord). You then begin the training process which is 6 months long for each department. Well, training is about 8 weeks in each department but then you go to "transition". Transition is a glorified version of babysitting in which your "coach" watches every move you make and orders you to perform tasks like a drill sergeant. One of the huge problems with this company is some of their programs. This is the main reason I left the company. The Supervisor Leadership Program (SLP) puts individuals that are proven leaders (had decent grades in college) through all levels of claims within 2 years. They put these individuals with absolutely no claims experience in charge of individuals with 3 + years of claims experience to coach them to succeed. Which is difficult to understand when these individuals are already succeeding. They then proceed to give these individuals preferential treatment in regards to promotions up to and including management positions. Now you have individuals who have never performed the job that they are managing. For any individual who has ever worked in corporate America, this is the antithesis of what a successful company should do. I am very happy and completely satisfied with my career choice and the position in which I am now working. This was meant to give potential employees an idea of what to expect if they accept a position at GEICO in Woodbury, NY. There is much more to say but I don't have the time to go through it. Thank you.

2.0
Nov 26, 2012

Auto Damage Adjuster

Recommend
CEO approval
Business Outlook

Pros

Company has great benefits. Salary is fair and can be decent if you perform well.

Cons

Company is geared to aim for intern positions. Upper management only care about numbers and customer service. Management expects great customer service at the same time they overload you with assignments and don't want to compensate you for over time. HR manager are always looking to fire or demote employees for small mistakes. Overall the managers only cares about numbers to present to upper management that they are the best. It doesn't matter who step stab or step on. They get to a point where they don't show any appreceation to the workers out on the floor, which are really the work horse of thier success.

1.0
Jul 3, 2012
Recommend
CEO approval
Business Outlook

Pros

-Good Pay -I actually like what I do.

Cons

It's a shame because I do love my job but this place takes micro-management to a completely new level. They will cut you down until there really is nothing left with their ridiculous goals and 'A-Call' criteria. It does not matter if you get 50 components to a call correct, if you forget to tell someone about Geico.com you get marked down all together. They have these things called 'Css' surveys which count for 20 percent of your score. Anything less than a 9 counts as a 1 which is just asinine. Also, if the customer has a problem with your Liability decision or the field Adjuster they are going to mark you low. The job really is a sales position of trying to force people into their special shops. Just an overall bad place to work. If you want to come home from work depressed everyday and feeling like the world's biggest screw-up than get a job here.

Viewing 202 - 204 of 12,713 Reviews

Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.