Twenty year old business model with less than poor management ... Flexible schedule is only for top achievers ... Christmas bonus $500.00 ... Management wants employees to function as informants on other employees ... If you ask questions you will be terminated ... I was a top producer for years, employee of the month, employee of the year and there is no loyalty only to management ... Tell the call center employees they are of value then lie, lie, lie ... No regard for business owners ... Business model is all about the business owner signing fees ... Don't do as I do, Do as I say do management ... Lousy training and onboarding ... Changes policy to suit their attitude toward employee ... Leads are a mismatch of dead, recycled, old leads ... If you provide the leads that are dead they just take them out for a short period of time and then recycle the bad lead even leads that have asked for no calls ... Multiple buckets of leads and bias toward employees determines which bucket of leads you receive leads from, not your performance ... If they do not like you, no matter how great your performance they will give you leads from less than workable buckets making your performance almost impossible. Management is unprofessional, no management skills, all middle managers have either never been on phones or failed at working in call center ... Dead end Position as SBA's ... Insert spirituality ... religious life commitment into meeting to influence and control SBA's.
