GEP reviews

Still no SCM work even though it shows in company advertisement.

- Less to No growth opportunities for those who are working at the back office and have a tenure of over 2 years and above. These are the employees who are your information/data bank and got a lot of knowledge. - Employees prior to the year 2008 have grown leaps and bounds knowledge wise and post wise, but after that year the growth door is open only for a few selected/special ones closer to management. - Employees who are consistently performing on a year on year basis are still doing the same task without any growth opportunities given to them. This is due to lack of management's genuine interest. - Only a few fortunate ones are guided by their mentors in a true sense get a chance to learn something new every six months or in a year and grow. - Pay is over and above (too high) industry standards, hence making it disadvantageous for people to look for a change outside. You either compromise on the pay or post or both while looking for a new job or a change. - The HR team is just a hiring machine who acts as per the Operations teams requirements. - No employee redressal forum is maintained or setup by HR for listening to their concerns. They occasionally send not so useful employee web surveys which is always shown the positives of the company. - Adopts silliest cost cutting methods/excuses to save on operational costs. - Middle Management shows disinterest towards the growth of their tenured employees and keeps their growth options on a lower priority. This leads to losing tenured people after a few years. - On an average the likely duration of the employees sticking with the company is not more than 2 to 2.1/2 years. - Sr. Management at times sets unrealistic expectations (in order to retain contract) with clients and makes promises that can't be delivered within the set time frame. This leads to too many last minute work engagements leading to errors and repetition of work. - Business and profit making is given the highest priority at the expense of employees welfare and their retention. - A handful of key clients with a multi-year contract is what keeps the company survive and progress. A majority of the staff is assigned to these key clients with the same task that they were doing since past 3-4 years. - It's a Sink or Swim situation for the company if these clients move out. Hence leading to job insecurity for the majority of employees. - Minimal support and knowledge sharing from Onsite colleagues. - Less to No training activities. - A not so truly 360 degree appraisal process. Need a rethink and a revamp.