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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      3.8

      66% would recommend to a friend

      (1,465 total reviews)
      avatar

      Susan Sheffield

      71% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jun 18, 2015

      Windows Teams (critical apps, vmware, core)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management, good engineers, flexible work environment, high value on work life balance, numerous training, learning and career development opportunities.

      Cons

      Anonymous forums such as this one afford the opportunity to make claims without verification or accountability to whether or not they are true. I've looked at some of the other reviews reported here, and can confidently state they are false. I have not seen micromanagement, nor have I seen abusive management practices. On the contrary, I've seen a caring management group, that want the engineers to succeed. Of course, it's not perfect, but considering the volume of work we do, and the rapid growth we have undergone, the teams operate with remarkable effectiveness, and management is solid. If there is a CON, the only one is that pace and volume of work. We always seem to do so many things in such a short time span. Much of this is outside of the control of the teams, and is business driven.

      4.0
      Jan 4, 2022

      Understaffed, overworked, great people

      Senior pricing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are the absolute best I've ever worked with. Pay and benefits are good, time off is amazing (that was hard to leave). Annual bonus is great! Casual/ jeans dress code. Leadership has really been pushing to empower analysts and create more visibility which is nice. Working downtown in the tallest building in the city is a nice little perk! Excellent culture.

      Cons

      Very understaffed and overworked, lots of fire drills just to have it all scrapped. A lot of good ideas are passed up just because "it's always been done this way" which is discouraging and frustrating. In the past year, nearly half of all analysts left, with most not backfilled. Very limited growth potential within the department, but it's a big company with plenty of other opportunities, just not easy to move up. I thought the pay and work environment were great until I left! I realize now how grueling it was. I left for the sole reason that I wanted to stay working remote and they would not allow it. I ended up with a significant raise and way less stress! (In addition to working from home permanently)

      4.0
      Jun 14, 2020

      Current IT Transformation

      Qa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close knit, family type environment. Very diverse workplace in IT - proud to be amongst people of various backgrounds, ethnicities, cultures. It’s not just one demographic or gender that dominates teams in IT. Great work life balance - most management is flexible and accommodating for personal and family matters. Even before COVID, some teams even supported work from home schedules. Benefits and time off (floating, personal, sick, vacation) days are excellent. A lot of office perks for Arlington locations - fun, social environment, work events, raffles, free coffee, ample parking, etc. IT is going through a major transformation - QA in particular. Culture change agent VP came in a few years ago to shake up the organization to move it forward with the industry and move the team from manual to a more technical automation test team (SDET roles). Ongoing initiatives have been put in place to upgrade or “modernize” archaic financial software. My observation is that there is a minority of people who are actually on board and share this vision, so it’s a plus if you like change, learning new things, challenging yourself, keeping your technical skill sets sharp, relevant, and up to date and are forward thinking. It’s a great place to utilize and hone in on a lot of the industry standard technology and practices out there today. IT in general has a lot of great talent. You’ll work with a lot of sharp, knowledgeable, and smart teammates.

      Cons

      Pay is below market rate. I accepted a pay cut when I joined. IT lost a lot of people due to this same issue. Management will retain a lot of good people if they pay them equitably. 401k and bonuses are ok but could be improved. Not a lot of people are on board with the IT transformation, particularly in QA. I think it’s because it’s the deep rooted culture that’s been ingrained in a lot of the long term employees. It’s old school mentality and systems thinking. Most have been complacent and comfortable over the years - you can see it in the non technical management and staff who still haven’t invested time in improving their technical skills, even though the VP’s and up have been giving the team a few years to get up to speed. This “systems thinking” prevails - people want to be spoon fed, they want templates and processes, they are not used to having to learn new technologies or doing things differently. When I joined, I got the feeling that most team members were there to just earn a paycheck, stay with GMF until they retire, and do exactly the same job they started out doing years ago. This resistance to change will prove challenging for IT to move forward. IT and QA have already lost a lot of people who either jumped shipped because they didn’t want to move forward or were unhappy with the way change is being done. COVID didn’t help matters any so a lay-off was inevitable. Not the most stable place to be at at the moment. Lastly, there is a lot of cronyism and favoritism. - office politics are everywhere. There are a few bad apples in every bunch, but these apples are able to get away with so much - I’m talking flagrant HR violations - just because of who they know.

      Viewing 70 - 72 of 1,465 Reviews
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      ReviewsGM Financial reviews

      Glassdoor has 1,743 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.