Is GM Financial a good company to work for?

GM Financial has an overall rating of 3.7 out of 5, based on over 1,747 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 65% of employees would recommend working at GM Financial to a friend and 60% have a positive outlook for the business. The best reviews about GM Financial have been left by employees working as Intern , Software Engineer and Financial Analyst .

Does GM Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, GM Financial employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GM Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GM Financial?

65% of GM Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GM Financial 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GM Financial?

Customer Service Representative (66) , Senior Credit Analyst (37) , Credit Analyst (33) , Funding Specialist (25) , Analyst (24) , Collections Representative (24) , Manager (23) , Intern (22) , Customer Account Representative (20) , Business Analyst (19) , Collections Specialist (17) , Financial Analyst (16) , Account Manager (14) , Account Representative (14) , Customer Experience Advocate (13)

What are the pros of working at GM Financial according to real employee reviews?

"Ability to advance is high and great benefits." ((in 147 reviews)); "Work life balance is good" ((in 100 reviews)); "other people I worked with were great and helpful" ((in 93 reviews)); "Pay is good but not great" ((in 77 reviews)); "Decent pay and quarterly bonuses" ((in 61 reviews))

What are the cons of working at GM Financial according to real employee reviews?

"Poor management" ((in 71 reviews)); "Poor leadership here and everyone with options is about to leave and only the scabs with no options will be left." ((in 35 reviews)); "There are some terrible managers here." ((in 32 reviews)); "Lack of Trust in New Employees: Upper management tended to side with long" ((in 21 reviews)); "There is much favoritism within the company ." ((in 20 reviews))

What are employees saying about GM Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GM Financial layoffs and their outlook for job security at GM Financial in 2026.

What are the top reviewed GM Financial locations?

Arlington , Fort Worth , Chandler , Dallas , San Antonio , Irving , Detroit , Dallas-Fort Worth , Huntersville , Orlando , Charlotte , Raleigh , Philadelphia , Alpharetta , Horsham , Cincinnati , Lynnwood , Chicago , Phoenix , Los Angeles , Salt Lake City , Seattle , Atlanta , Newark , Naperville , Austin , Keller , Houston , Texas City , Denver

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GM Financial

Part of General Motors (GM)

GM Financial reviews

3.7

65% would recommend to a friend

(1,469 total reviews)

Susan Sheffield

72% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 4, 2018

Sr. Credit Analyst - Colorado

Senior credit analyst

Recommend

CEO approval

Business Outlook

Pros

I cannot think of any pros about working for this company. Very tough on their employees. Not worth the pay

Cons

No work life balance, terrible management team at Colorado location, high turnover rate, unrealistic goals. On the phone all the time as well

1.0

Dec 27, 2017

Bilingual Collection's

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Part of the benefits are okay I guess? The team members are frendly for the most part.

Cons

First got hired on to GM Financial I was very excited I have always wanted to work for this company but when I actually got in it was very disappointing the health benefits are horrible and if you're thinking about progressing in the company you can forget about that the supervisor makes it very difficult they find any little thing to discourage or punsh you for even trying, the pay is also horrible, I have never met a more successful call center with such little pay, the raise you receive at mid-year review could be a heck of alot better and the year review could also be way better. It's all about the connections you have and the people you befriend it's the only thing that gets you anywhere around here so be prepared. The position itself has a lot of work you're not only dealing with collections but several other departments in one and they don't even accept doctor's notes if you don't have the time off you get penalized for it even if it includes your child being very ill and you having to leave work.

1.0

Dec 21, 2017

Run!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Looks good on your resume...not.

Cons

No work life balance. All about who you know. Management, uneducated and unprofessional. Lot of "sweeping under the carpet".

Viewing 1138 - 1140 of 1,469 Reviews

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