Is GM Financial a good company to work for?

GM Financial has an overall rating of 3.8 out of 5, based on over 1,745 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 65% of employees would recommend working at GM Financial to a friend and 60% have a positive outlook for the business. The best reviews about GM Financial have been left by employees working as Intern , Software Engineer and Financial Analyst .

Does GM Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, GM Financial employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GM Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GM Financial?

65% of GM Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GM Financial 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GM Financial?

Customer Service Representative (66) , Senior Credit Analyst (37) , Credit Analyst (33) , Funding Specialist (25) , Analyst (24) , Collections Representative (24) , Manager (23) , Intern (22) , Customer Account Representative (20) , Business Analyst (19) , Collections Specialist (17) , Financial Analyst (16) , Account Manager (14) , Account Representative (14) , Customer Experience Advocate (13)

What are the pros of working at GM Financial according to real employee reviews?

"Good benefits including company car and respected brand in the market if on the GM side." ((in 144 reviews)); "Work life balance is good" ((in 95 reviews)); "other people I worked with were great and helpful" ((in 94 reviews)); "Pay is good but not great" ((in 80 reviews)); "Decent pay and quarterly bonuses" ((in 59 reviews))

What are the cons of working at GM Financial according to real employee reviews?

"Poor management" ((in 72 reviews)); "Poor leadership here and everyone with options is about to leave and only the scabs with no options will be left." ((in 34 reviews)); "There are some terrible managers here." ((in 32 reviews)); "Lack of Trust in New Employees: Upper management tended to side with long" ((in 25 reviews)); "Too much favoritism!!!!" ((in 20 reviews))

What are employees saying about GM Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GM Financial layoffs and their outlook for job security at GM Financial in 2026.

What are the top reviewed GM Financial locations?

Arlington , Fort Worth , Chandler , Dallas , San Antonio , Irving , Detroit , Dallas-Fort Worth , Huntersville , Orlando , Charlotte , Raleigh , Philadelphia , Alpharetta , Horsham , Cincinnati , Lynnwood , Chicago , Phoenix , Los Angeles , Salt Lake City , Seattle , Atlanta , Newark , Naperville , Austin , Keller , Houston , Texas City , Denver

GM Financial reviews

3.8

65% would recommend to a friend

(1,467 total reviews)

Susan Sheffield

72% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

May 18, 2018

Amazing place to work

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, loved that they actually train you for the position

Cons

Trying to get anyone to look at your resume and get back to you is a nightmare. I’ve tried applying to numerous positions that I qualify for and I’m constantly being overlooked. The recruiters don’t read resumes

4.0

Apr 11, 2018

MIxed Bag but Overall a Good Company to Work for

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- Large company so there are lots of different departments to work with and people to get to know - Overall the management does value and act on employee feedback. Programs like work from home, tuition reimbursement, casual dress code, etc have been added upon request - Working hours are very reasonable, very few extra hours required - Benefits are pretty good, 401k match, decent vacation

Cons

- As with most large companies all of the different departments can operate in their own silo and communication can be difficult between groups. - Communication doesn't always filter down from management very efficiently. More often than not you'll learn more talking to other groups. - Despite their size it's still a growing company and they have all the growing pains (new employees in all departments, implementation of new systems, lack of procedures because of the previous two) - Salary is average at best upon hire, but if you're promoted internally you will be underpaid

4.0

Nov 11, 2017

Good Company But Lacks Challenge

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance with most people being very pleasant to work with. Great vacation time and good benefits.

Cons

Not very innovative when it comes to technology implementation. The company did not like to challenge the status quo. Pay was decent, but could have been better. 20% of the staff do 80% of the work.

Viewing 130 - 132 of 1,467 Reviews

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