GM Financial reviews

3.8

65% would recommend to a friend

(1,466 total reviews)
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Susan Sheffield

72% approve of CEO

60% positive business outlook

GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 5, 2025

Worst place to work for

Recommend
CEO approval
Business Outlook

Pros

Good people lost in the worst leadership

Cons

The recent leadership transition in Digital and Marketing at GMF has significantly altered the organizational culture, leading to concerns about bias and a lack of professionalism. Leadership decisions appear to be driven by favoritism rather than merit, creating an environment where employees feel scrutinized and undervalued. During my tenure, I reported to a leader who questioned my team members for simply going out for lunch daily. She even cited Texas labor laws, emphasizing that lunch breaks are not legally required for full-time employees, suggesting that we should discourage our teams from taking them. As a Vice President, her focus on minor daily activities—such as monitoring who goes to lunch, arrival times, and even restroom breaks—reflected an extreme level of micromanagement rather than strategic leadership. The work environment has shifted from a culture of respect and professionalism to one where personal connections dictate opportunities. Long-standing leaders have been replaced, and key positions have been filled by individuals within the new leadership’s personal network. This has resulted in a workplace where fair decision-making and inclusivity are increasingly compromised. As a woman of color who successfully served in various leadership roles for over 12 years without issue, I found the environment especially challenging under the new Digital leadership. The lack of equitable treatment, combined with an exclusionary approach to leadership, has made it evident that diversity and respect are no longer prioritized. The shift toward favoritism in vendor partnerships and internal promotions further erodes the integrity of the organization. These changes raise serious concerns about ethical leadership, organizational values, and the overall direction of the company.

5.0
Jan 19, 2025

Great culture…

Recommend
CEO approval
Business Outlook

Pros

Great work environment, always supportive of what you do. Would be a great place for mid to later career. Early career is also great.

Cons

If you’re starting out, don’t stay for more than 2 years, you will be limiting your growth trajectory. People are very nice and treat you like family; so, you get comfortable and your growth if you’re really ambitious especially during your early career.

Viewing 139 - 141 of 1,466 Reviews

Glassdoor has 1,744 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.