GNC reviews

3.3

46% would recommend to a friend

(4,957 total reviews)

Michael Costello

51% approve of CEO

33% positive business outlook

GNC has an employee rating of 3.3 out of 5 stars, based on 4,957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GNC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Not very busy environment. I learned a lot about interesting health products. Convenient location in Forest Hills, Queens. Flexible hours schedule.

Cons

Not that many customers stop by on a daily basis. Can get very boring during the day. The pay is low.

1.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

It is fun to have to oppurtunity to help people live healthy. When i have to chance to be honest with customers I feel a sense of accomplishment and intrinsic reward.

Cons

Unfortunately these rewarding feelings a squashed because GNC only manages its employees by tracking KPI's. Every customer can leave happy with you and GNC with the intentions of being a life long customer, but if you dont get them to buy what GNC wants them to buy you have done a bad job. Your pay is also based partially on commission but your required to sell certain percentages of products which dont make you commissions in order to keep your job. When you compain your told its your job, do it or quit. Also GNC added the "GNC qualifier" to sales associates commissions which deducts 25 cents from your commission every hour you work and happen to sell and GNC product with a commission. Any new ideas of new ways of improving customer or employee expierences fall on deaf ears. The Gold Card program for customers is unethical. Prices are raised during the Gold Card week, then reduced again after. The sale prices are simply printed on the back of sales tag and flipped over when Gold Card week arrives.

2.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Company offers 30% off for employees at all GNC stores nationwide. You also have the opportunity to learn a bit about nutrition and nutritional supplements as part of your job.

Cons

Many entry level positions start out as full-time, temporary position. Temp employees are hourly, must punch in and out on a time clock, and receive not benefits: no health insurance, no paid days, nothing. Additionally, the company is somewhat stingy. Departments are limited to a list of only 300 office supplies they are allowed to order. If an employee needs supplies outside the 300 item list, special permission is required. It's like pulling teeth just to get basic items.

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Glassdoor has 5,109 GNC reviews submitted anonymously by GNC employees. Read employee reviews and ratings on Glassdoor to decide if GNC is right for you.