GRAIL reviews

2.9

42% would recommend to a friend

(218 total reviews)

Bob Ragusa

39% approve of CEO

32% positive business outlook

GRAIL has an employee rating of 2.9 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GRAIL employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

218 reviews
1.0
Aug 22, 2025

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Summer and winter breaks are generous.

Cons

Pay is well below market. Promotions and recognition are based on favoritism, cliques, and personal relationships, not performance. Extreme nepotism—management prioritizes bringing back “favorites” instead of recognizing the contributions of current employees. No career path or opportunities for advancement. Many qualified employees are overlooked for roles they are already doing. Senior leadership micro-manages, has too much power, and disregards feedback. If you’re not part of the “in group,” you’re stuck with low pay and no growth. HR is ineffective—everything is dictated by senior leadership. Three layoffs in a year cut productive employees, while leadership remained untouched. Workload has increased but pay has not. Key departments are underfunded and understaffed, yet still scrutinized. Meanwhile, favorites get extra resources, travel, and perks regardless of performance. Culture is toxic and uninspiring. Management focuses on appearances (e.g., “culture and belonging” initiatives) but nothing meaningful changes. Software/tools are poorly managed, making processes inefficient and frustrating. Employees are often reporting to managers who don’t understand their own teams’ work. High turnover—many talented people have left for companies that pay fairly and respect their employees.

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GRAIL Response
8mo
Thank you for your feedback. We strive to make GRAIL a great place for everyone and We will share your feedback with the right teams to review.
1.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good mission, but poor delivery

Cons

Management leads through fear Extremely poor leadership

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GRAIL Response
8mo
Thank you for sharing your feedback, we are sorry you did not have the experience we hope our employees will have. We will share your feedback with the leadership teams.
4.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Low stress if you've worked on high pace environment before. Good coworkers Great benefits

Cons

Lack of promotions Average raises

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GRAIL Response
8mo
Thank you for sharing why you love GRAIL and where you feel we should improve. We will share your feedback with the appropriate leaders.
Viewing 16 - 18 of 218 Reviews

Glassdoor has 240 GRAIL reviews submitted anonymously by GRAIL employees. Read employee reviews and ratings on Glassdoor to decide if GRAIL is right for you.