Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Sep 26, 2022

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Gainsight truly believes in their values and in equity, diversity and inclusion. They really do try to be supportive of their employees.

Cons

No 401K match and you need to be at a certain level in order to participate in the equity program.

5.0
Sep 26, 2022

Living out Values

Recommend
CEO approval
Business Outlook

Pros

From day one at Gainsight I have felt connected and cared about by every layer of management. I am continually given opportunities to grow and be challenged and I work with people who truly care about their work. The Gainsight mission is to be living proof you can win in business by being human first and this is not just lip service. People who don't align with the values at the executive level have been shown the door and Gainsight's reach goes far beyond employees and customers but also to communities. The programs they are running in India to help people in underserved communities and mothers returning to work gain employment (Gainsight has been able to hire people directly from these programs) are truly remarkable. This is a company I am very proud to work for and hope to build a career here for years to come.

Cons

The bar is high in CS (we are the CS company!) and the pressure of this along with some of the non scalable things we do makes the work life balance a challenge from time to time. I am sometimes guilty of needing to work on recharge days and weekend to not fall really behind. On the flip side I have also taken more vacation at this job than any other prior job so I know as long as I get my work done it does not matter when it happens.

5.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

I could go on and on about why Gainsight is the best place to work. They are truly "human first" and incorporate that into everything they do. Unlimited PTO and free health insurance! Managers are leaders who are willing to help you with anything you need. Everything that is done here is extremely transparent. They are also a remote-first company which gives the power to the employees. I've never been happier with any company than Gainsight.

Cons

None come to mind right now.

Viewing 397 - 399 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.