Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 116 reviews)); "Work life balance is good" ((in 73 reviews)); "Truly great people that always do the right thing." ((in 40 reviews)); "Good work culture" ((in 38 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

5.0

Nov 16, 2021

Amazing Work Culture

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Open Culture (Lots of Fun Events) 2. Gainsight Values ( They stick to their core values i.e golden rule , success for all, shoshin, child like joy and stay thirsty) 3. Competitive Salary 4. Amazing/Popular TechStack in use 5. SAAS Product 6. You will get a lot to learn about SAAS architecture, customer success. 7. Employee Friendly

Cons

Nothing as of now .

Gainsight Response

Thanks for your review. I'm grateful that you've enjoyed your Gainsight experience up to this point!

5.0

Nov 10, 2021

You Search for a Great Company Is Over!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Too hard to list all of them but I will name a few below: - Gainsight truly lives and breathes its company values and tries winning in business while being human-first - Very strong products across the board that help customers solve business pains - Supportive leadership that listens to feedback - Fantastic benefits: recharge days, unlimited PTO, $0 cost medical insurance for employee and dependents - World-class thought leadership in the industry and state-of-the-art conferences that all teams participate in. - Lots of growth potential as Gainsight is growing rapidly - Nice swag :)

Cons

- Work-life balance can suffer sometimes when staffing is low - Interview process is very lengthy and some very good candidates are not willing to wait and go through 5+ rounds of interviews - Hiring can't keep up with growth (good problem to have but needs solving nevertheless)

Gainsight Response

Thanks for the kind feedback! And yes we are hiring and need to hire more! Nick

4.0

Nov 8, 2021

Culture

Sse- development

Recommend

CEO approval

Business Outlook

Pros

Good env and positive work .Lot to learn and chance to lead from front.

Cons

No cons but yeah sometime feel more experienced person would be better to help.

Gainsight Response

It's great to hear that your experience at Gainsight has been positive. We want to hear constructive feedback also so I encourage you to share any concerns oradvice you may have with your manager, a trusted leader, or someone on the Teammate Success team.

Viewing 529 - 531 of 722 Reviews