Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 116 reviews)); "Work life balance is good" ((in 73 reviews)); "Truly great people that always do the right thing." ((in 40 reviews)); "Good work culture" ((in 38 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Skip to content Skip to footer

Notifications

Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

5.0

Oct 18, 2021

You won't regret it

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great culture, great people, great tooling and easy-to-communicate value proposition in the CS software market. Also like to promote internally.

Cons

Honestly struggling to think of something...No champagne on tap? Didn't get a butler maybe?

Gainsight Response

Just read your review. Send me your address and I'll make sure the butler shows up at your doorstep. HA HA. Seriously thanks for sharing.

5.0

Oct 8, 2021

Values are truly lived at Gainsight

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a delight to join a company where the values are not just words on a website - they are lived each day, in every meeting and with every experience interacting with colleagues. For a company that is thriving and growing quickly, it can't be easy to promote this type of focus on culture and value - but they do, and they do it well. It's a pleasure to be part of this company

Cons

Fast growth in a PE backed company is not for everyone - Gainsight is focused on shoring up for a bright future at the "next level", so those interested only in the grit of startup land may be disappointed. As for me, I thrive in this environment, so I am thrilled to be part of this phase of the company.

Gainsight Response

Thanks so much for your post and for your contribution to Gainsight -- both our business performance and our culture. Success for All!

3.0

Sep 28, 2021

Not a fair diversity

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good Leadership in certain areas Values Flexible

Cons

Diversity is good but biased diversity is not at all accepted Company values and golden rules are being deviated slowly Indulging environment in especially HR org Biased diversity leads to spoiling the company environment Country Head should supervise all these and be careful also.

Gainsight Response

Thanks for this feedback. As the head of Teammate Success, I want to better understand the concerns you raise about biased diversity and erosion of company values. I invite you to slack or email me directly so we can set up time to talk. I want to understand. Our values are precious and we must continually model them. I want to know when it looks like we are falling short. Thanks again for taking the time to share.

Viewing 535 - 537 of 722 Reviews