Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Sep 22, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Superb and talented people around. 2. From the bottom to the top all kinds of people are humble, helpful and intelligent. 3. Company takes care of its employees like anything, <3 4. Being a programmer, I love the fact that techstack is wide and latest. 5. Gainsight is a leader in CSM. 6. I love every single day working at GS.

Cons

Working approximately since last 2 years, found none..

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Gainsight Response
5y
Thanks so much for posting this and for being part of Gainsight.
5.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Awesome company to work with - Good Pay - Fantastic culture

Cons

- Get more logos - Lets goto IPO

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Gainsight Response
5y
Thank you very much for your post. I am thrilled that we have ben able to invest so much in world class design. It has been a great example of success for all -- great for customers with a superior experience, great for investors as our company is just better, and great for teammates with challenging and interesting work.
4.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Ownership, Flexibility, Trust, Appreciation, Complex problem to solve are what you will get at Gainsight. You will brush your skill everyday in the most optimum manner

Cons

Infrastructure, On boarding Training, Accommodation and Stay Preferrence

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Gainsight Response
5y
Thanks so much for your post. We have invested so much in design over the past few years, so it’s great to hear all the positives about your experience here at Gainsight. Accommodations, when it comes to hotels and offices, are something we constantly look at and as the world starts to return to normal, we will definitely use this feedback in order to incorporate it into our daily operations. We are also investing a ton into onboarding now, especially given that all of your new teammates onboard remotely these days.
Viewing 598 - 600 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.