Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 107 reviews)); "Work life balance is good" ((in 72 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Work Culture is good" ((in 39 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 8 reviews)); "However, with their very generous health benefits and adequate salary, you can easily save that match yourself." ((in 7 reviews)); "life balance is bad here." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

1.0

Oct 6, 2019

Deepy flawed leadership in product and engineering

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from Home. Sales Team - With all the drama happening in product and engineering, the sales team is a rockstar who meet the numbers quarter over quarter. Hats off to them. In general , the people on an average are really good and helpful. Customer Access - You get customer access and are able to listen to what their pain points are easily which helps you in the engineering team to make sense of what is being built.

Cons

a. PM - Less said the better. Extremely arrogant leadership who have no idea about what is to be done. The more I interact with the PM team, the more I feel they have no clue on what is to be done in the next week leave alone next month/quarter/year. There is a constant musical chair going on in that team for god knows what reason. b. Engineering - After the CTO left, there was an opportunity for bringing in someone seasoned and lead the India engg. team but that never happened. Now, there is really no one to help take decisions keeping in mind the platform.

Gainsight Response

6y

It is always good to get input. I am sorry that you have concerns. I do want to challenge your statement on the India team being 'a remote team.' That is simply not true. Our team in India IS our team. There are only a tiny number of technical staff anywhere else vs hundreds in India. We have an autonomous team structure that is specifically designed to bring empowerment to the team level. It is clear that you are not feeling a level of leadership that works for you. I am truly sorry about that. We are all imperfect and will surely work to do better -- again, thanks for the input. I also ask that you empower yourself and never let yourself feel like a 'remote' teammate.

5.0

Oct 6, 2019

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Competitive compensation Smart peers Transparency in management processes

Cons

Nothing I can attribute to

4.0

Oct 3, 2019

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A nice to play start a carrier and end a carrier. The reason behind the words is, any company has Pros and Cons but how an Employer is managing both is matters. Gainsight is very great company so far but slowly Favouritism and tenure employees domination started Salary increment is also reasonably good in the market but not for Greedy people though :-)

Cons

Gainsight is very great company so far but slowly Favouritism and tenure employees domination started.

Gainsight Response

6y

Thank you for your comments and your contributions. It is clear that you care about Gainsight and your colleagues, which is wonderful. Your constructive advice is especially helpful in that context.

Viewing 625 - 627 of 719 Reviews

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