Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 106 reviews)); "Work life balance is good" ((in 70 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Good work culture" ((in 40 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 9 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

4.0

Aug 15, 2020

Interview Experience

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good company for IT guy. A very good environment to work

Cons

Delay in the promotions. And in the peak time number of hours increases

5.0

Aug 13, 2020

Great working and learning culture.

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Work culture is really great Flexible timings

Cons

None that I can remember.

Gainsight Response

Thanks a lot for posting your review and for contributing to our positive work culture.

5.0

Jun 7, 2020

Great place for work!

Software engineer

Recommend

CEO approval

Business Outlook

Pros

It's an employee friendly workplace where your work will be valued. The management and HR team team is superb at providing supported. During the lockdown due to the COVID-19 situation, I had to stay in hotel for 1 month and they made sure I was ok and had everything to do my work. Work-wise also its great. Although I would be leaving here due to some personal reason, but certainly I would recommend Gainsight based on my short, but, delightful experience. There are very few companies out there where an employee is valued above all. I really loved the way they maintain their core values. #SuccessForAll

Cons

I found no cons till now.

Gainsight Response

Thanks for the kind words and for your contribution. Best wishes.

Viewing 697 - 699 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Director of Communications

Technical Project Manager