Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 111 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Work Culture is good" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "Layoffs live crazy." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Mar 17, 2020

Best business I have ever worked for

Customer account manager

Recommend

CEO approval

Business Outlook

Pros

-Awesome product with a dedication to keeping up with the market and making constant and relevant iterations and upgrades. -Great culture organization-wide; regardless of title everyone willing to help -Genuine need/want to make a positive impact on customers growth -Development and growth opportunities -All employees striving for the same goal and on the same team. -Distinct business strategies are outlined, transparent approach from executives encourages buy-in and performance from employees -Feedback encouraged, listened to and applied for impact across the board

Cons

-Growing pains not unlike any other business going through a similar phase. If you can ignore some of the noise then it's totally worth it

5.0

Mar 3, 2020

Awesome Company To Work For

Data scientist

Recommend

CEO approval

Business Outlook

Pros

1. Very good growth, it has a decent engineering team which pushes and allows you to move forward. 2. Good employee engagement policy, allows a lot of room to express yourself.

Cons

It was my first organization to work for, I could'nt find any cons.

Gainsight Response

Thanks so much for posting your review. Great to have your support as a Gainsight alum and best wishes on your endeavors.

5.0

Jan 21, 2020

Great Company to Work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

So much open environment, unlimited scope to learn, child like joy. Politics free Environment and Helping nature from all around the Office.

Cons

Nothing to mention as negative

Gainsight Response

Thanks a lot for your post and your positive spirit!

Viewing 706 - 708 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Senior Director, Pricing & Packaging

Xactly Technical Admin