Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 107 reviews)); "Work life balance is good" ((in 75 reviews)); "Truly great people that always do the right thing." ((in 43 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 40 reviews)); "Good work culture" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 18 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

721 reviews

5.0

Nov 29, 2021

A place I would recommend to people I want to see succeed in a growing industry

Customer lifecycle marketing manager

Recommend

CEO approval

Business Outlook

Pros

It feels great to be fully supported by my team, my supervisor, and the entire company culture. This starts on day one and continues as you grow in your role. This is a company that has figured out what employees need to feel empowered and in-the-know, especially as they work remotely.

Cons

There really aren't a lot of cons right now. There is a lot of hiring at the moment to help build on what has been proven. Potentially that's a challenge as so many enter the workforce. But so far the company seems to be doing a great job with it.

Gainsight Response

Thanks for taking the time to describe the experience and I'm particularly pleased to hear that the remote experience is a positive one for you. I share your concern about onboarding high numbers of new hires and we continually push ourselves to do better and better. Thanks again!

1.0

Nov 17, 2021

Ok

Technical architect

Recommend

CEO approval

Business Outlook

Pros

location is good, office space is good

Cons

not that great. very stressfull job

Gainsight Response

Yikes. Sounds like your Gainsight experience hasn't been so great. How can we fix it? I'd love to hear from you directly. It is this feedback that helps us get better. I'm so sorry that you aren't enjoying the job.

5.0

Sep 16, 2021

Great Company - Even Better Culture!

Teammate success generalist

Recommend

CEO approval

Business Outlook

Pros

Gainsight is Human First, meaning they understand the importance of work life balance, offer generous benefits, and provide tools and incentives to save for my future.

Cons

Be prepared to stay busy during working hours!

Gainsight Response

Thank you for making my Monday! -Nick

Viewing 115 - 117 of 721 Reviews