Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Most execs are exceptionally strong: transparent, supportive, innovative. Culture is supportive and human first; the values are REAL and not something just plastered on the wall. You see the exec team and leaders consistently demonstrating each of the 5 core values especially when times are tough: over communicating, clarity, enabling people managers to do the same. Benefits are incredibly comprehensive and generous globally - the company clearly looks for every opportunity to care for employees: world class parental leaves, they cover 100% of the employee only premium in the US etc.

Cons

Consistent with most tech companies out there, merit increases and promotions have been impacted due to business performance. These growing pains have caused us to need to restructure and do some layoffs which does lead to uncertainty in our business outlook. Given all this we are needing to adjust the way we work to be more adaptable and higher performing - overall a great thing for Gainsight but a tough learning curve for some.

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Gainsight Response
2y
Thank you so much - and yes we need to move faster on performance culture.
3.0
Jun 23, 2024

It's Okay

Recommend
CEO approval
Business Outlook

Pros

People are fine. Work is fine.

Cons

Market has made people anxious.

Viewing 151 - 153 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.