Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Level of importance given to employees by CEO. Culture and benefits.

Cons

Some teams doesn’t even care to follow the company’s culture. I’ve seen this in NXT Upgrades team. Lot of irrelevant process being forced upon the team which doesn’t make any sense. NXT Upgrades leadership both in US and India don’t even think about the resources and they just fight with other leaders to satisfy their ego. Upgrades team started with open minded people who are open to receive feedback and now the team is ending like a battlefield after the war with egoistic leaders who sideline people if any feedback is given and with employees leaving the company because of these leaders.

5.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Human first management, and great team to work with

Cons

Nothing that I can think of

avatar
Gainsight Response
2y
Thanks!
3.0
Aug 14, 2023

Culture

Recommend
CEO approval
Business Outlook

Pros

Everyone is so friendly and supports learning new things and working better in your role.

Cons

haven't found any so far

Viewing 277 - 279 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.