Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (720 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      720 reviews
      4.0
      Jul 12, 2023

      Good company to work with

      Group leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      - human first - transparent changes - good atmosphere - great holidays scheme

      Cons

      - top-down decisions - product detached from engineering - slow release cycle - little possibility of career advancement

      avatar
      Gainsight Response
      2y
      Thank you so much and looking forward to working on the constructive input.
      4.0
      Jul 11, 2023

      Gainsight is an awesome company!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Human first Best culture I've ever experienced Industry Leader Mental health recharge days every month Engaged CEO and c-levels

      Cons

      Salary - there are very large discrepancies in the way people are paid Internal Growth isn't rewarded (you're better off coming externally into Gainsight into the role that you'd like vs. starting lower and growing into it) Laid people off in order to afford team off sites and internal company events There are a lot of internal blockers/processes that are in place when working a sales deal

      avatar
      Gainsight Response
      2y
      Thanks so much and I appreciate the constructive input too. BTW just FYI, our reduction in force was definitely unfortunate and with a heavy heart but offsites and team events are a very small part of our budget. We did it to create a business that can be sustainable given the economy. Still appreciate your input.
      Viewing 286 - 288 of 720 Reviews
      Related searches: Gainsight jobs | Gainsight salaries | Gainsight benefits | Gainsight interviews
      ReviewsGainsight reviews

      Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.