Is Gallagher a good company to work for as a Client Service Manager II?

Client Service Manager II professionals working at Gallagher have rated their employer with 3.2 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Manager II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Manager II interview questions at Gallagher .

Does Gallagher pay Client Service Manager II employees well?

Client Service Manager II professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Manager II salaries at Gallagher.

How happy are Client Service Manager II professionals working at Gallagher?

39% of Client Service Manager II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Client Service Manager II professionals have also rated Gallagher with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.0 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 218 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 186 reviews)); "flexible and can work from home" ((in 160 reviews)); "Great team and atmosphere." ((in 115 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 281 reviews)); "Staffing issues & low pay" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 222 reviews)); "got canceled and no training or experience received" ((in 116 reviews)); "I had a bad manager with little to no work." ((in 79 reviews))

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Gallagher

Gallagher Client Service Manager II reviews

3.2

39% would recommend to a friend

(154 total reviews)

J. Patrick Gallagher Jr.

77% approve of CEO

36% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.7

Senior management

Client Service Manager II employees have rated Gallagher with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Manager II professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Manager II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

3.0

Jul 14, 2026

Great team but challenging management

Account manager

Recommend

CEO approval

Business Outlook

Pros

The majority of the team.

Cons

The management team is very difficult to work with.

3.0

Jun 24, 2026

Decent workplace, but unclear promotion criteria

Account manager

Recommend

CEO approval

Business Outlook

Pros

ok to work in AJG

Cons

Promotion criteria is not clear

4.0

Apr 17, 2026

Great flexibility and benefits, but limited training support

Client service manager ii

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good benefits, good work life balance

Cons

Little one on one training. Training is handled at the national level.

Viewing 1 - 3 of 154 Reviews

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Gallagher Client Service Manager II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great team but challenging management

Decent workplace, but unclear promotion criteria

Great flexibility and benefits, but limited training support

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