Gallagher reviews

3.4

58% would recommend to a friend

(4,944 total reviews)
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J. Patrick Gallagher Jr.

75% approve of CEO

61% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Oct 23, 2017

Not a good place for opportunists.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable company in stable business with stable management. If you are easy to satisfy and place job stability high on your list of needs, it's a good fit.

Cons

Senior management is a nepotistic club of middle-aged, white males. The advertised "culture" is in reality chauvinistic and bureaucratic. There is little interest in innovation and virtually no opportunity for growth for minorities and women. They don't care what you think - they already know what's best. Senior management and salespeople (mostly male) are paid well. For everyone else, salaries have been stagnant and even decreasing for years, as the highly-touted year-over-year great financial results are used for acquisitions and not shared with the employees.

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Gallagher Response
8y
Thank you for your feedback. We take this feedback seriously and are actively growing our talent pipeline in a manner that reflects the communities we support. Gallagher began as a family-run insurance agency. While we continue to acquire many other family-run businesses, all Gallagher employees are held accountable for their performance. We are proud of the top talent we are seeing join Gallagher and we are working to continue this trend. Gallagher’s workforce looks much like the rest of the insurance industry, which hasn’t been as diverse as other industries. Our commitment to culture and inclusion means that we are proactively developing new strategies and approaches to reflect the communities we serve and are enhancing our focus on diversity and inclusion. We have been a sponsor of the Dive In Festival in Chicago, Southern Florida and London as well as a sponsor of Business Insurance magazine’s Diversity & Inclusion Conference. We have also brought on a Diversity Recruiter and are expanding our recruitment efforts at historically black colleges. While we have a way to go, we are working to create an environment where everyone thrives.
2.0
Sep 16, 2017
Recommend
CEO approval
Business Outlook

Pros

You might be allowed to work from home, but only if the client account you're on will allow for it.

Cons

Management and marketing continually promise clients more while keeping offices understaffed so that AJG and the client see a high rate of return while adjusters receive below average compensation. There is extremely high turnover, to the point where I stopped bothering to learn new employees names during my last year there. AJG also has an extremely stingy vacation policy - you only get 2 weeks for the first 5 years, 3 weeks during years 5-10 and 4 weeks after 10 with no possibility of accruing more. The technology is extremely outdated and often times goes down. Additionally, adjuster pendings are unmanageable for most and if you happen to be one of the few people who can manage your desk in 40 hours a week, you will be rewarded by being forced to do other people's work too.

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Gallagher Response
8y
Thank you for your feedback. In addition to vacation days, which start at 10 per year, employees also get 10 days off for holidays and can accrue two more optional holidays through the year. There is also an attendance policy which incorporates sick days and personal days an employee may need, as we recognize occasional absences may occur.
2.0
Sep 12, 2017

No growth potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice new facility. Perks such as free, on-site gym with classes, free fountain drinks and on-site cafeteria.

Cons

No room for growth within my division. Trying to apply for a position outside the department is highly frowned upon. I did this once and my manager was very upset of my doing this, however, since I didn't get the position, nothing has been done to change my current role. I have spoken many times of how I am looking for greater challenges in my work responsibilities, but it falls on deaf ears.

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Gallagher Response
8y
Thank you for your remarks. Gallagher’s expectation is that our managers act like a career coach for their team members. You might also want to reach out to HR as a resource to get the career guidance you are seeking. . Employees at Gallagher have access to our internal job board where you are able to search for and apply to any open position that will help with your career goals. You can also see key contacts to ask questions.
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