Gallup has shifted to primarily focus on selling products through their technology platform. Every organization looks at them only for surveys or Strengthsfinder. That's about it. Not a whole lot of organizations use them for their talent assessments and even less use them for customer surveys. Why? because they can't evolve and they are getting behind the times. Case in point, you try to sell a talent assessment to an organization and the assessment takes 35 minutes to complete. No candidate is going to go through that in an environment with historically low unemployment.
If you want to implement a survey the same way with various organizations, go for it, but don't expect clients to look at you as a trusted adviser or a consultant. It's funny because internally, the CEO would brag about how we won a single contract in a given year away from MBB and acted like Gallup is now at the level of MBB when in reality, Gallup is a more expensive, less impressive tech platform than Qualtrics.
Jim (CEO) and Jane (Jim's sister and COO) need to retire and the leadership team needs to not be a bunch of yes men to the Clifton regime. Also, there were some concerns of let's just say political correctness in the workplace from our CEO? Jon's a smart guy and should lead but he needs to overhaul the leadership team with people that think critically and strategically. Or just sell the company.
Promotions are entirely dependent on your manager and is subjective. They all have differing standards of what it means to be promoted. My manager, while a decent coach, barely promoted people. He had a set of standards his team had to meet but this wasn't something used to assess everyone, it was something he created. Another manager promoted people almost yearly.
Expect to be paid 20% below market value but work A LOT of hours. They use the excuse that it's because consultants don't travel but there are plenty of consultants who are constantly traveling. It's an excuse, they want to sell projects where consultants are on site more but they won't adjust pay to match. Also, raises barely happen. I was told that the bonus I earned was really good (which it was and worked my butt off for it) but because it was so good, I wasn't going to also get a raise. Way to pretty much tell a high performer to start looking for another job.
Also, this company is probably going to be sold soon. Every year for the past 8 years, revenue was flat or declined but somehow Gallup remained profitable.
If you enjoy annual re-orgs, then Gallup is the place for you. But get ready to work for a company that is selling a survey platform first and if they are lucky, some consulting. You'll have about 15 clients to hit your billable hours goal but that's ok, survey implementation is all the same.
