Gallup reviews

3.9

72% would recommend to a friend

(1,089 total reviews)
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Jon Clifton

75% approve of CEO

68% positive business outlook

Gallup has an employee rating of 3.9 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallup employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

It has a known brand. Flexible hours (you can choose any 60+ hours of the week to work). It hires great people below the manger level.

Cons

There are people in DC (HQ) on the Glassdoor reviews, and there are people from Omaha (field office). What you read below is not an exception if you work in the DC office. I have never been to Omaha, so I don't know. About half of the data science team resigned in about a few months, because of cultural issues. And no one in the chain of command above you does care despite multiple complaints. They are well aware of the problems. The top ranks of the team accept no criticism. You only survive if you say yes to everything; they do not want to hear if they are doing something wrong. People have been taken off projects when they found out and pointed out something is wrong scientifically. I have been told that we should not show something to the client because it shows a Gallup product has a reverse outcome. There's no integrity in the work; however, the CEO claims that they have the highest data integrity in the US. Your manager (called "go-to") is your HR. I can't emphasize how unethical this is, alone. There's nepotism, which leads to having incompetent people at the very top. And of course, incompetence trickles down the chain. Despite being an employee-owned company, it is ruled by the Clifton family. Company finances are hard to find (if possible at all), and the quarterly claims are exaggerated at the very best. And you only get promotions if you're friends with your boss, not if you're competent. Pay and benefits are well below average in DC's data science/engineering market. They also contributed from my salary to my 401k, without my permission (I explicitly asked for no contribution). All that matters is the hours you log in the data science team. If you log 70 hours with a mediocre result, you will get many rewards. If you log 45 hours with an excellent result well above what the client asked for, you will get punished for it (they will get paid by the hours you work on a client project). I have barely done any "data science" work but software development. And by far, they have the worst project management and code I have ever seen. The team spends more time fixing the bugs than developing, like 80/20. But they want it to fail because they don't want anyone to "waste" their time to fix anything. Or maybe because they have no clients and will have no work (i.e., charged client hours) if the code works correctly. It is a well-known fact that Gallup rarely fires anybody (many lay-offs aside) but makes their life so miserable, so they quit themselves. Also, you will only get an exit interview if they know you say positive things about the company. Your contract says everything is under Nebraska jurisdiction, which does not have the most employee-friendly laws. Although, they can't ignore all local laws, but they certainly push it. Gallup offers only 1 week of paternity leave because "it is not fair to people who do not have children" (This is a real quote by a manager). Other companies this size in DC offer 6-8 weeks. DC will have a mandatory 6 weeks from July 2020. You have unlimited vacation days on paper (there is a recommended 10 days), but in reality, that means you get less if you want to stay ahead (or don't get pushed back). It also was expected from the data science team to work on all federal holidays; however, their official position is not that. In the end, if you're thinking of accepting an offer, remember they have told all of us (both new hires or transfers inside the company) about all the exciting things we will be doing in the data science team all the opportunities you will have. It will not be more than a couple of months until you find out they have been pure lies.

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Gallup Response
6y
It’s unfortunate you had this experience - what you are reporting is extremely inconsistent with the experience the vast majority of our employees have at Gallup. Our leadership team is always available to discuss any issues, and if you still have any questions or concerns, please reach out to me at 402-938-6744. --Matt
5.0
Dec 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Exceptional place to learn and grow. Each day brings the excitement of working at a start-up with the reach and resources of working for a well-respected global brand. Strong relationships and unique expertise in the talent management industry--most team members I work with have been here for 10 - 40 years. Leadership treats us like family, values everyone's opinions, and encourages us to innovate and stretch ourselves.

Cons

Management consulting is hard work and requires you to development expertise that takes a lot of studying and experience. We advise the biggest companies in the world on technical matters that require experienced change management. Most young consultants don't realize the technical expertise it requires or how much work big, long-cycle projects actually take. Given those industry requirements, I can't imagine a consulting firm more committed to offering flexibility, well-being perks, and a focus on work-life integration.

1.0
Aug 29, 2013

A Dying Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. There are some genuinely great people who work at this company. Unfortunately, many of them are on their way out. 2. The flexibility around work schedules is, in theory, nice. In practice, this policy is just a way to make employees work more and not take their time off.

Cons

1. Management. Ironically, since Gallup is a management consulting company, their management is atrocious. Managers don’t understand what the people who roll up to them do at all. It is also standard practice for management to ask employees for suggestions on how to improve the company and then to blatantly disregard any and all suggestions. 2. The company is hemorrhaging clients and employees. Fast. Gallup is on a rocky financial path and it makes them cut a lot of corners. Technology and business practices are all very out of date. Pay is not terribly competitive and their benefits (especially health insurance) are terrible. Both of these were significant factors in my decision to take another job. The vacation policy is designed to guilt employees into not taking their time off. Several people, myself included, were informed that we could not take vacation time were entitled to. At best, this is morally questionable, at worst, slightly illegal. 3. A number of people here have made references to the nepotism that is prevalent in the company. I won't spend too much time expanding on that except to say that it is, indeed, a tremendous problem for this company. Employees are very conscious of the rampant nepotism demonstrated by the company's leadership. Unfortunately, Gallup is a dying company that does not have the necessary talent to turn its fortunes around.

Viewing 22 - 24 of 1,089 Reviews

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