Too many people were elevated to Vice President level for such a small division - there must be 20 VPs for a staff of less than 120. Leaves fewer staff to do the actual work. Too many grumpy, old school CHI employees stink up the place. Very understaffed sales team supports a huge art and education team - no logic to that at all. Many long time employees refuse to embrace the digital age. Management told us that raises were frozen for many years, which was a lie I discovered after I left the company. Cost-cutting turned out to be just for the benefit of selling off the company. Digital and IT shortcomings are an embarrassment.