Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I started as a sales associate and came back for a supervisor role. I've been working retail for years and have had many jobs since but Gap is by far the best retail job I've ever had. I was trained exceptionally well, even as a sales associate. The training I received set me up for success for many different jobs. It was the most well ran, well organized company and the store leadership team was incredible. It is normal to see heavy turnover rates but Gap had the longest tenured employees I've ever encountered in the retail space. They treat their employees well and it shows.

Cons

Did not enjoy having to heavily push the Gap credit card.

Viewing 37 - 39 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.