Is Gap a good company to work for?

Gap has an overall rating of 3.8 out of 5, based on over 10,683 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Gap to a friend and 58% have a positive outlook for the business. The best reviews about Gap have been left by employees working as Intern , Customer Service Associate and Sales Representative .

Does Gap pay their employees well?

According to anonymously submitted Glassdoor reviews, Gap employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Gap. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Gap?

70% of Gap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gap 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Gap?

Sales Associate (3146) , Retail Sales Associate (435) , Sales Associate/Cashier (264) , Assistant Manager (249) , General Manager (122) , Brand Associate (112) , Sales Assistant (107) , Manager (102) , Sales (102) , Customer Service Representative (92) , Store Manager (87) , Cashier (86) , Associate (78) , Visual Merchandiser (57) , Stock Associate (51)

What are the pros of working at Gap according to real employee reviews?

"Such great people to work with and constantly being challenged by the incoming trend change and styles!" ((in 649 reviews)); "Benefits were great and was a perfect job as a young adult in college and freshly post" ((in 377 reviews)); "My coworkers were great and the job itself was pretty relaxed for the most part." ((in 328 reviews)); "Good work environment and ethic" ((in 214 reviews)); "My team was great and I got along with a lot of people in my location." ((in 208 reviews))

What are the cons of working at Gap according to real employee reviews?

"The pay was low but hey it was a job right out of High School so I learned alot" ((in 509 reviews)); "Poor management and lack of accountability" ((in 487 reviews)); "Long hours: a lot of hiring during peak which made the facility a little over crowded." ((in 414 reviews)); "Slow manager was rude and complained about very minor things over worked me as a minor and gave long shifts" ((in 347 reviews)); "Low salary and working pattern" ((in 91 reviews))

What are employees saying about Gap layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gap layoffs and their outlook for job security at Gap in 2026.

What are the top reviewed Gap locations?

San Francisco , New York , Chicago , Houston , Miami , Los Angeles , Atlanta , Dallas , Orlando , Rocklin , Boston , Seattle , Brooklyn , Las Vegas , Columbus , San Diego , Philadelphia , Austin , Phoenix , Fresno , Fishkill , Gallatin , Indianapolis , Groveport , Albuquerque , Sacramento , Pittsburgh , Bronx , Charlotte , Washington

Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)

Mark Breitbard

72% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

4.0

Mar 24, 2009

A good, if sometimes frustrating place to work. You could do a lot worse.

Director

Recommend

CEO approval

Business Outlook

Pros

Dynamic workplace with lots of energetic, talented people. High ethical standards. Gap is about as good a corporate citizen as there is out there. Talented individuals who are willing to conform to the company's culture have good possibility for advancement. Good benefits with an awesome vacation policy. The clothing discounts are nice--your closet will be overflowing within a couple of years. Obviously, attire is very casual. Seems like everyone here is in their 20s and 30s.

Cons

A little "too" PC, annual bonuses are a roll of the dice. Long hours and tons of meetings. The company hasn't been doing well, and retail is highly volatile so there are layoffs. Seems like everyone here is in their 20s and 30s.

3.0

Mar 21, 2009

Neutral.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The merchandise discount is phenomenal across all company brands (Gap, Old Navy, Banana Republic). The employees and management are generally kind and willing to listen, however are often busy and frown on fraternizing in the workplace.

Cons

Late closing hours, early opening hours, gossipy coworkers.

4.0

Mar 11, 2009

Overall fun retail job, but be prepared to work to see rewards.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Friendly employees, pleasant work atmosphere-while jamming to current music, excellent merchandise discount including sister brand stores: Old Navy & Banana Republic, good balance of work and life, on the job training with emphasis placed on customer service to all patrons, opportunities to learn new skills and grow.

Cons

Store sales floor up-keep could falter and be messy especially during Christmas shopping season due to low hours available for payroll. Not the best job choice for anyone who cannot maintain store appearance standards (neat piles, items placed where they belong) and put things back and away for people trying items on in the dressing rooms.

Viewing 9988 - 9990 of 10,070 Reviews

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Jobs at Gap

Retail Sales Associate

Sunrise, FL

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Retail Stock Associate (3am Availability)

Retail Stock Associate

Retail Sales Associate

Orlando, FL

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Retail Sales Associate

Miami, FL

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Gap

Gap reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A good, if sometimes frustrating place to work. You could do a lot worse.

Neutral.

Overall fun retail job, but be prepared to work to see rewards.

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