Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

inspiring leaders and collaborative team environment

Cons

failure to invest in technology/systems to improve efficiency. processes are outdated, slow and frustrating - which makes every person's job 2x more laborious than it should be. health benefits recently changed to HRA (originally PPO), which is not a good option for families. slow to innovate in every way.

3.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to move in the US. Also, because the company is so large you have a lot of growth opportunity technically.

Cons

It is very hard to be promoted from within. I worked in the field and was qualified for many positions however because my job grade was a certain level I was not considered for many promotions. The company does prefer to higher externally rather than to promote from within.

4.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Great staff and friends and family discounts.... staff get 50% There can also be a really good team atmosphere and it can be very exciting, especially if you are working on a new store opening. Although it had it's heyday in the 90's, it is still quite trendy, although the customers have grown older with it.

Cons

Your face either fits or it doesn't... if it doesn't, they will fire you for discount abuse... Can be very clique' and if your not in the 'it' team you'll end up in the stockroom or doing greeting all the time... or worse, you'll just drop off their computer system and you won't get any hours!

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Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.