Gartner reviews

3.8

71% would recommend to a friend

(9,344 total reviews)
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Gene Hall

78% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Gartner Consulting provides customised advice to make critical decisions on the application and business of technology. Experienced consultants give unbiased information, insight and advice to help the client gain competitive advantage in two main areas: the application of IT for business advantage, and the technology marketplace. Gartner currently employs a high level consulting team in the UK with vast industry experience. Its business development is supported by its impeccable quality and its experienced consultants. The projects are mainly to large accounts at the strategic level. Major accounts have a dedicated Account Executive who will support development of new opportunities.

Cons

Gartner Consulting tends to work at the business level of technology consulting. This means that they tend to be competing with body shops for high end technical work or alternatively with the management consultancy firms for technology related business work. This can lead to the business spreading itself too thin by trying to cover all bases rather than excelling at a few targeted areas that will add the most value. There is also a perception in the market that Gartner only does research and as such there is a challenge to spread the word about Gartner Consulting and its capabilities.

2.0
Sep 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Initial career development in working for one of the top market leaders with in IT. The Gartner name still holds gravitas with key company IT personnel. Gartner Consultings Benchmarking business is still well respected within the industry. There are still pockets of great talent within Gartner Consulting (UK), unfortunately however as they do not shout the loudest they often go unnoticed.

Cons

There is continual focus on personal targets at the risk of reduced quality of work - emphasis is placed upon 'billing time' and not the quality of work generated. There is a lack of strategic direction from Senior personnel whether this is Solution leads or Managing Partners. Senior management appear to be fighting against one another (obviously target led) instead of working together to grow the consulting business. Great talent often goes unnoticed. Often only those who shout the loudest reap the rewards.

2.0
Sep 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Gartner is well-regarded in the IT industry primarily for its research and benchmarks. Almost every CIO has heard of Gartner and a majority of them have used its products, including consulting which is its relatively lesser known line of business. Like many organizations Gartner has really experienced and knowledgeable people. Gartner's value proposition includes "we have people with gray hair and scars who are just like you". In other words, most of Gartner's key employees have had leadership positions in IT. So years of experience in the IT industry is the most touted credential.

Cons

Years of experience in the IT industry is the most touted credential. So if you are a really smart young professional with karate chops and innovative ideas, you'll find a hard time getting respect even if you have hard analytical skills and a business school or engineering school pedigree. On the other hand, if you have those sort of credentials you are unlikely to end up at Gartner. Remember, IT leaders have this "blue-collar" mentality and a dislike for smart innovative types.

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