Gartner reviews

3.8

70% would recommend to a friend

(9,365 total reviews)
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Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Feb 18, 2015

Mixed Feelings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since the company was acquired by Gartner, there are now more opportunities for advancement than there were a year ago. The benefits have also improved, as well as more competitive salaries. Software Advice has a rigorous interviewing process, and (for the most part) hires smart, driven people who fit in well with the company culture. It’s easy to make friends here and enjoy the people you work with. There has a been a lot of growth in the company over the past couple of years, ensuring job security. While you are recognized and rewarded if you are one of the top performers in any department, those rewards do not necessarily make up for the hours. The salaries and bonuses are competitive, however they would only be considered great for those who work on some kind of commission (the advisors). Everyone else is salaried, and a 10+ hour work day is not reflected in the salaries of those who are not in sales. There is an open door policy. If you have concerns, you can always bring them to your manager, but don’t expect any changes to happen. They are set in their ways of how the company should run. They are very transparent about the long work day during the interview process, which weeds out a lot of people they would label as not being a hard worker, but this does not make it okay. While it is a successful business model, they have not adjusted it to accommodate the growth of the company and the new roles that have been created in the company.

Cons

Hate to sound like a broken record, but it’s the 10 hour work day. They will sell you on it during the interview process, saying that you’ll be so busy that the day will just fly by and you won’t even notice. True, you don’t notice while you are at work, but you do notice it when, by the time you get home from work, you only have time to make/eat dinner and spend MAYBE one hour relaxing or with your family before going to bed (unless you had to run an errand after work, then forget about any time to unwind). If you count the time it takes to commute to work (30 minutes to and from on average), you are realistically looking at an 11 hour work day. This alone is why a large number of current employees are actively looking for other jobs. Management holds revenue above all else. Next thing you know, they’ll be asking for employees to work on Saturdays. Advice to readers of this review: note that most of the pros of this company have to do with food, massages, and happy hours. All of these exist, yes, but they are simply distractions to try to make employees forget that they are working 50 hours every single week when their job could be done in 40-45.

2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Gartner would be the general knowledge you gather from the day to day. IT Research and advisory is a good place to get a basic understanding of a lot of areas of technology, as where as where the market's headed. So, it can be beneficial. If you are an experienced professional though, it's not a place for you, unless you really get what you request from an income perspective. That, comparatively to other "technology" companies, is not competitive. It is a place to go work if you're just getting your career started...

Cons

It all starts from the top. A CIO turned CEO, who yes, has really helped stock prices, and was a great find for the company…9 years ago. What he did though, was create an environment (through his direct reports), that is in no way, shape, or form driven by the ideas, or feedback from the hundreds of salesmen and women who actually help that company make its money. If you want to see a company that is struggling across channels when interviewing, ask for the attrition rate… Innovation is at an all time low, and so is employee morale. Not to say that every senior exec is terrible, that is absolutely not true, but if you are the type of person who likes to be around fresh ideas,..then you need to seriously consider if this is the right opportunity for you. It's an old cliche that bad managers in turn hire bad managers. Gartner is racked full of very below average leadership. Who, in turn, hire below average employees. Which leads to a below average organization over time, business unit, by business unit. Before you take the job ask them - what are your metrics for success, and how many of them are there? ask them what the attrition rate over the last 4 quarters have been ask to speak with members across the floor about morale, and management ask them the average age of the group you're entering ask them bout the comp plan, and the detailed specifics of how you get paid (the more complicated, the worse off you are) That should be enough for you to make a good decision. I do think though, that the golden days of Gartner's reign are coming to a close...

2.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, paid on renewals when they actually happen.

Cons

Analyst team has shrunk and the research is non existent. As weak as it’s ever been and that’s saying a lot. High ticket prices and dated product suit which is extremely limited. Records amounts of turnover with people quite quitting and being fired without cause. Inexperienced leadership team with zero direction or understanding what the market conditions mean or how to address these. VPs across this segment being nothing to their teams or have any type of real experience with in the industry. Most were promoted with out real experience or even qualifications. Managers with massive egos and warped sense of self and accomplishments. Some Barely work and treat their reps with disrespect and Contempt. They don’t lead they Simply track fake pipeline and forecasts. Massive amounts of open head counts and the hiring profile is junior people who don’t have the needed experience to know that the role they are undertaking is a failure before they even start. People with tenor are running for the hills and looking for an opportunity and not plans and unrealistic expectations. Clients are dropping left and right and the ones who stay are cutting spend at alarming rates.

Viewing 109 - 111 of 9,365 Reviews

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