Gartner reviews

3.8

70% would recommend to a friend

(9,370 total reviews)
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Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I have 20-years in I/T...16-years with a large "blue" organization who for good reason, prided themselves on their sales training. After recently returning from Gartner's 5-week long Field Academy and spending weeks away from my family...I can say with confidence that an entirely new standard has been set with respect to sales training. Beyond products, the training leveraged best practices in value selling and the real-life leveraging of nearly all of our internal systems and resources. Every person walked into that training endeavor with relatively zero understanding of the enormity of Gartner's offerings, aside from a Magic Quadrant or Hype Cycle. Coming out, we not only had a clear understanding of our value, we had the ability to immediately own a territory, run our business, leverage our people and systems, and provide immediate value for our future clients. If it sounds like I drank the Kool-Aid, perhaps I did...but as many years a professional seller, I cannot envision a better company to have been selected to represent for the second half of my career. Class act - across the board.

Cons

Their training requires two weeks in Ft. Myers Florida, one week remote learning and ride-a-longs from your home office, then two weeks back in Ft. Myers. We were not permitted to go home on the weekends during those two 2-week spans. This made it difficult on many of us with families...especially the women with young children. The rationale here was not explained...therefore caused a certain amount of angst. We came to the assumption that this was intended to provide the opportunity to gather outside of the classroom and create bonds amongst ourselves - perhaps allowing us to create friendships and lean on each other when hitting the field. While this training regiment is mandatory, and clearly spelled out during the interview process, a simple professional explanation as to the rationale for not allowing us to return home on the weekends would have been appreciated. (Even if it was simply a cost-related travel decision) If in fact this was to create a bond, it probably worked, as some of the best memories took place over the weekends...and tears and man-hugs were-a-flowing as we prepared to depart after our graduation. That said, we were all experienced and successful sales professionals - explaining the purpose of the rules would have gone further than simply enforcing them.

2.0
May 14, 2012
Recommend
CEO approval
Business Outlook

Pros

World class reputation, excellent resume builder, take advantage of the top IT research in the world and rapidly build knowledge Symposium & conferences are the best IT training conferences in the industry. The "worker bee" employees are great quality people all really trying to help each other in a difficult & challenging environment

Cons

It is a company making money despite inept senior management. Management has little to know understanding of their customer environments or their people nor do they care to. Although it is said to be work life balance it is a push and burn culture with arrogance, lack or caring, etc. It is a metric driven environment however metrics are not measured to derive customer satisfaction but rather to push employees to to transact more "interactions per month" with customers the focus is not on quality but on quantity Goals are defined in a manner so that they are impossible to achieve vs they way other companies define achievable goals for employees. Then the goals are interpreted in manners subjectively according to the "favor" of the employee. The only people promoted are yes men who drive to the performance metrics and are approved by the hidden "connected" core team that have been with the company a significantly long time.

1.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

In the words of Gus, it's not up to Los Pollos Hermanos Standards.

Cons

Attention. Please ensure all tray tables are folded, seats adjusted, and seatbelts fastened. If you look above, you'll see the "one star review light" visible, indicating my imminent departure from Gartner. Ensure all electronic devices are stowed away, switched to airplane (resignation) mode, except for the one you're reading this review on. Performance expectations: Performance metrics are directly or often tied to client engagement and re-engagement. If the client does not engage or re-engage, then there's only so many things you can do (get internal colleague aid, send outreach emails, call the client, or send calendar invites) until it's out of your control. In short, your performance metrics are externalized and remain so. This gradually increases the pressure on you overtime until you run out of things to attempt that can possibly engage your clients. Nothing's set in stone for performance. The goalpost will continue moving until morale improves. Management and leadership: The Micromanagers cannot smell the macrofarts they release from the misinformed decisions they make. Step of out line, speak up with a suggestion they don't approve of, or have a general backbone will invite additional scrutiny, micromanagement, or tension. Internal colleagues: Depending on where you land in the company, your internal colleagues you work with can function as a treadmill to accelerate your success, or a sodomizing cactus riddled with piercing obstacles to your daily workflow. During my time here, I've had a revelation when I attempted to collaborate with account executives. I realized, they're not actually colleagues. Every colleague, irrespective of workplace, provides a natural equilibrium for the amount of cooperation with their fellow coworkers, but account executives do not. They inherit one set of client accounts and they multiply, propagating their overbearing influence to restrict other coworkers from interacting with their clients until every natural opportunity for other client interactions are consumed. The only way they can survive is to spread to another account. There is another term in the workplace that describes such restrictive and controlling behavior. Do you know what this is? An obstacle, a cancer of Gartner's client interactions. Account executives are a plague, and my resignation, is a cure for my mental suffering I have endured at their hands. Corporate bureaucracy: Can you hear me, fellow reader? I'm going to be honest with you. I hate this place, this corporate zoo, this bureaucratic prison, this...clownshow, whatever you want to call it. I can't stand it any longer. It's the smell, if there is such a thing. I can feel saturated by it. I can taste the corporate stink. And every time I do I feel I have somehow been infected by, it's repulsive, isn't it? Spare yourself the trouble, the pain, and the mental burden and avoid this place. Last words before takeoff: So, with that said, I want you to look down at your hands. Ball them into fists. Direct your focus to your left hand and open it. You take the blue pill, you can wake up next morning, and slave away for whatever corporate ideals you want believe. Or.... Direct your focus to your right hand and open it. You take the red pill, stay in wonderland, and explore just how deep your freedom can go. All I offer is the truth. Make your decision.

Viewing 124 - 126 of 9,370 Reviews

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