Gartner reviews

3.8

70% would recommend to a friend

(9,374 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

- Strong brand presence - Work with some of the smartest minds in the industry - Interact with some of the most senior level executives in large companies as clients/prospects - Good business model, profitable, and growing - Solid training regimen, intensive and structured

Cons

- Growth target unrealistic - A sales career here is 95% dependent on the account set you receive. I know many great sellers who got stuck with dud accounts which led to their demise - A good salesperson does not make a good manager; Gartner's lack of true sales management layer is concerning. We don't need managers who manage by an Excel spreadsheet, impose authority yet are unable to help in the field. There have been a lot of managers who went back down to sales roles because they weren't successful and Gartner should learn from this. Sending someone to a "leadership training course" does not automatically make someone a capable leader - Limited ways to commercially position Gartner solutions...in essence sellers have 2 or maybe 3 different product types to work with customers which limits the scope significantly - CEO recently embarked on a large salesforce increase, yet did not keep up with the analyst resources. This has led to a lot of overworked analysts (who already are weighed down by processes and bureaucracy) who end up leaving. Star analysts recently who left to go to Porche and Salesforce are good examples of this.

2.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Tech companies put some value in Gartner's brand so that's a good addition to your resume

Cons

Corporate culture is very top-down and the top is on edge, internally competitive, and resistant to new ideas. This trickles down to everyone else, resulting in a negative emotional experience for most sales reps on most days. No adherence to sales best practices such as having the ability to reference existing clients, very poor sales enablement. NO CRM at all, not kidding. Everyone works on individual Outlook address books, using it as a CRM (told to do so by management) and because the sales process involves a lot of spamming--and the turnover rate is very high for reps--you will end up upsetting a lot of prospects who have spoken with previous reps. At times it feels more like telemarketing than consultative B2B sales. Recruiters will tell you the 'average' sales cycle is 60-90 days but when you speak with reps you will learn that it is very rare to make a sale your first 6-8 months. When you do some digging, you'll find that the reps who have done well always picked up deals early in the year that were worked on the previous year. Attention from management is showered on reps who got a little lucky early on, and they're ghosts to everyone else who is struggling.

1.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only real pro about working for this company is they give you a nice starting salary, and good PTO, but that's about it.

Cons

There are so many cons about this company, I can't even keep track. First off, no one there thinks for themselves, and the lack of professionalism is minimal. They don't practice what they preach. They don't treat employees with respect, unless they are sucking up to the ladder. Favoritism is displayed at its finest at this company. Management, especially in Inquiry, may be the worst I have ever seen in a working environment. Just because someone is good at inputting numbers on a computer screen, doesn't mean the next logical step is management, but that is what they do. The are some on the dullest, least creative people I have ever met. They don't care about the people the are "supposedly" managing, but only looking out for themselves to impress the guy at the top. Some managers don't even have the skill to talk to people on their teams as professionals. I can keep going, but the best thing I can say here is just don't even waste your time, because you won't be accomplishing anything.

Viewing 142 - 144 of 9,374 Reviews

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