Gartner reviews

3.8

70% would recommend to a friend

(9,376 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Nov 29, 2014

Micromanaging galore!

Recommend
CEO approval
Business Outlook

Pros

- Since the company has been acquired by gartner, things are very stable and the benefits/perks are great: 401k match, 2 days/month vacation, snacks in the kitchen, breakfast tacos occasionally as a treat, massage Fridays (don't get too excited, it's only one Friday/month) free FitBits and standing desks. - Great location- easy to walk to South Congress. - Smart, fun coworkers. Happy hours are always a blast!

Cons

- First, so there's no confusion: the marketing department functions as an entity that exists only-- ONLY!-- to get links. If you aren't interested in writing/promoting linkbait that few people will ever read, this is not the job for you. - There is a process doc for everything, and they are changed or added to weekly (at minimum) without informing anyone. Process docs are usually upwards of 8 pages, so good luck finding what you need and be prepared to be criticized for missing something buried somewhere in the middle. - Departments never talk to each other. There's very little communication between bizdev and marketing, often leading to people having their toes stepped on and deals getting screwed up. The solution for this is... more process, not better communication. - Outstandingly poor management. Managers have been around for a long time in software advice years (read: more than 2) and have never managed anyone before. Their stress is contagious, they're poor delegators and the only way they know how to handle anything is to micromanage you to death. Employees who have been there the longest are allowed to work from home and generally trusted more, while everyone else is trapped at their desk from 8 to 6. - Speaking of hours, 8 to 6 is the worst. When I was interviewed I was told how it wasn't a big deal and how people often left early or worked from home. Not so! In fact, most people work straight through lunch and don't budge until after 6 pm. - Crowded, awful open office. Marketing has been hiring at a rate of 4 people per month since the summer. The office is massively over capacity and people are getting crammed closer and closer together. As a result, the problems of an open office are getting magnified- I can barely hear myself talking on the phone and I have to shove my way by three people before I can get to the water cooler. There's talk of moving to a corporate office park, which would eliminate the space issue but also remove us from the South Congress neighborhood and force some people into a bad commute. - High turnover. 2 people from my team have left in the past three months. It speaks for itself. I've had experience working in government, academia and other private sector jobs and I've never felt so micromanaged, poorly supported and drowning in procedures/process.

2.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Interesting work; good access to technology companies at almost any level. Respected brand and reputation. Remote office culture provides flexibility on where to live, eliminates commuting Salary for analysts is good, although large component is annual bonus Benefits are good – very good Demand for analyst skills is increasing: good analysts are very highly sought after and difficult to find – often many unfilled reqs on the web site for research analysts

Cons

Senior management overly focused on goosing the stock price and maxing out their options; their short-term, accountant-led philosophy is taking the easy way to revenue growth by driving more salespeople into the market. In the process they are hollowing out the brand proposition of the company which is the quality of research. This will last 2-3 more years before the wheels fall off the bus and clients begin to push back. Incredible amount of bureaucracy for a company this size; poorly thought out and poorly implemented processes. Almost impossible to get anything done quickly and efficiently. Analysts work in an almost call-center like capacity: demands from client inquiries, consulting days, Gartner events, and sales overhead (see below) impacts quality and depth of research. Churn and burn sales culture (30%+ turnover annually) results in poor client experience; analysts constantly working with new salespeople that don’t really know the job. Sales reps focused on transactions rather than building a client relationship, results in mis-match between expectations and ability of the company to deliver, esp. with SMB clients. Work load: Constant and increasing demands for travel, client inquiries, publishing, primary research. Travel is ~ 30% overall but lumpy so approaches 75% in some quarters. No career development; no personal or professional recognition internally to Gartner (although clients and vendors have a high regard for analysts in general – more recognition externally than internally); minimal increases in base salary, title changes, promotions, etc.

1.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Benefits In office Lunch You may meet some great people but leadership is The "Gartner name"

Cons

Since starting at Gartner I quickly realized that they inclusivity that they promote was a complete marketing lie and a check box to say they are inclusive and collaborative but it is the complete opposite. If you speak up about the demeaning leadership you will be pushed out and given very obvious cold shoulders. You will be put on a pip and no matter how hard you work they will threaten to fire you. Top performer - it doesnt matter because you dont fit the catty culture. They say that the SDP program is for people with non-traditional backgrounds- That is a lie. They will literally set you up to fail and blame you for it!!! They will make it impossible to be promoted and HR is Bias because they are all friends. It will be nearly impossible to get ahead here especially if you are not white!!

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