Does Gateway Ticketing Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Gateway Ticketing Systems employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gateway Ticketing Systems. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Gateway Ticketing Systems?

61% of Gateway Ticketing Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gateway Ticketing Systems 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gateway Ticketing Systems?

Software Developer (5) , Program Manager (3) , Software Developer Intern (3) , Technical Support Analyst (3) , Customer Service Representative (2) , Project Manager (2)

What are the pros of working at Gateway Ticketing Systems according to real employee reviews?

"Most people here are great." ((in 15 reviews)); "Management is always willing to spend its department budget on both hardware and software to help you do your job better." ((in 5 reviews)); "The benefits and salary is about on par with other similar positions in the area." ((in 5 reviews)); "Free drinks including beer and wine" ((in 5 reviews)); "everyone is very friendly and happy to chat." ((in 4 reviews))

What are the cons of working at Gateway Ticketing Systems according to real employee reviews?

"Frequent layoffs." ((in 3 reviews))

What are employees saying about Gateway Ticketing Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gateway Ticketing Systems layoffs and their outlook for job security at Gateway Ticketing Systems in 2026.

What are the top reviewed Gateway Ticketing Systems locations?

Gilbertsville , Boyertown , Philadelphia , Kernersville , Denver , Pottstown , Penn , Oley , Orlando

Gateway Ticketing Systems reviews

3.4

61% would recommend to a friend

(71 total reviews)

Michael Andre

61% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gateway Ticketing Systems has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gateway Ticketing Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

71 reviews

4.0

Nov 28, 2024

Good place to work, needs improvement

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule within reason - Health benefits were ok - Excellent stepping stone job - Beautiful office and adequate workspace.

Cons

- Management - Frequent on call rotation - Performing multiple positions and functions outside of designated responsibilities.

3.0

Oct 11, 2024

No growth

Test engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Organized - Streamlined process

Cons

- Supports too many versions - Not user friendly / overly complex system - Too many supported configurations - Zero room for growth in career - Comp is below average

1.0

Sep 1, 2024

Seems great, until it’s not

Tech support

Recommend

CEO approval

Business Outlook

Pros

Lots of great coworkers, beautiful facility, free drinks.

Cons

Management SEEMS supportive, but they’re really not. Frequent layoffs. CEO isn’t open to suggestions for improvement from management or employees. LOTS of micromanaging for time tracking.

Viewing 49 - 51 of 71 Reviews

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Jobs at Gateway Ticketing Systems

Project Manager - Gilbertsville, PA or Remote

Remote

View job

Project Manager - Gilbertsville, PA or Remote

Marketing Events Coordinator - Gilbertsville, PA Hybrid

Cloud DevOps Analyst - Gilbertsville, PA or Remote

Gilbertsville, PA

View job

Technical Support Analyst –UK Remote, Bilingual English & French

Remote

View job