4.0
Jun 26, 2018
Advanced Technology Repair w/ a Hint of Consultation
Current employee, more than 1 year
Saint Joseph, MO
Recommend
CEO approval
Business Outlook
Pros
I received the opportunity to interact and assist client's with their technology-based needs and concerns by not only leading consultation interactions with them but also by getting to repair their devices behind the scenes.
Cons
Often management from other store departments will not fully understand how Geek Squad is truly a differentiator between retail and information technology services. This plays out in the real world to create some pretty unusual and unpleasant situations at times.