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      Geek Squad

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      Geek Squad reviews

      3.6

      58% would recommend to a friend

      (2,814 total reviews)
      avatar

      Hubert Joly

      31% approve of CEO

      32% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.1

      Career opportunities

      3.0

      Senior management

      2.9

      Compensation and benefits

      Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 6, 2013

      lack of training, sales instead of services

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, growth oppertunities. Oppertunity to work with a lot of different people, and learn new skills but...

      Cons

      Lack of training. Management pushes sales over good customer service or even good repairs.

      5.0
      Nov 14, 2012

      A fun place to work

      Counter intelligence agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture. Management doesn't micromanage, but is technically proficient enough to help out when needed. All the tools to do the job are provided. Good learning opportunities if you are new to the field.

      Cons

      Amount of hours available for work is based on sales. Sometimes the tools we are required to use aren't the best. Best Buy usually backs their employees up, but sometimes when a manager makes an exception for a client, you look foolish in front of them.

      3.0
      Oct 22, 2012

      Counter Ops

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned a lot form the many problems people had with their computers

      Cons

      High turn over rate and change in SOP frequently

      Viewing 2791 - 2793 of 2,814 Reviews
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      ReviewsGeek Squad reviews

      Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.