GenScript Technical Account Manager reviews

3.9

92% would recommend to a friend

(10 total reviews)

Frank Zhang and Sherry Shao

38% approve of CEO

98% positive business outlook

Reviews by job title

10 reviews
5.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Organized training system, fast pace, high efficiency, develop opportunity

Cons

fast pace, some time work over time

avatar
GenScript Response
3y
It is great to hear the many pros you have shared and we as a management team will continue to improve on areas that will allow staff to become even further satisfied.
1.0
Jun 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The other UK TAMs are great.

Cons

Sales role, not technical role, Unprofessional management, Unprofessional HR team, Expected to work all hours, Inadequate training, No flexibility, No support, Untrustworthy managers, Tested at every given opportunity, Unrealistic KPIs that are held over your head, Conversations not kept confidential, Naming and shaming emails circulated

avatar
GenScript Response
6mo
Thank you for taking the time to share your perspective. We recognize that your experience in 2022 did not reflect the standards we strive for, and we sincerely regret that. Since then, we have made significant improvements, including a new HR team, enhanced training programs, and the implementation of an Applicant Tracking System to ensure a more transparent and respectful process. Your feedback has helped guide these changes. If you have additional suggestions or concerns, please feel free to reach out to us at HR.EU@genscript.com. We hope that if you engage with us again in the future, you will experience these improvements firsthand.
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