Genea reviews

4.3

84% would recommend to a friend

(72 total reviews)

Michael Wong

82% approve of CEO

81% positive business outlook

Genea has an employee rating of 4.3 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genea employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
5.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment in which you'll learn a lot quickly. Hardware enabled SaaS businesses mean deep customer relationships and interesting problems to work on all the time.

Cons

Sometimes work late nights because of international customer demands.

avatar
Genea Response
4y
Thank you for your review! We agree that Genea can be fast-paced, and you're right that allows for a lot of learning. As we grow our international customer presence our goal is to continue to grow our international employee presence as well. We hope this will improve the amount of time some of our US employees spend supporting international customers.
5.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The team at Genea is a hardworking and supportive bunch. Upper management has offered, on numerous occasions, to answer any questions I may have. I've felt a strong sense of appreciation for my work on multiple occasions, which is always an energy booster when sincere. The pay could always be higher, but it seems equitable thus far.

Cons

There's a learning curve that some might find daunting to navigate. Sometimes you might feel like you're wandering through the dark to find the "ah-ha" light switch. But again, there are resources to help.

avatar
Genea Response
5y
We are glad to hear that you are having a positive experience with Genea so far! We appreciate the feedback on the steep learning curve and are working to address this for future new hires.
5.0
Jun 24, 2021

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone's super friendly, flexible with working from home, company is growing and it is open for people to try new skills/positions, everyone has an authentic desire to do their job well, improve the product and provide an above-average customer experience, they handled the pandemic well and made sure to ask employees' opinions before making any permanent decisions, generous PTO,

Cons

During COVID, the company experienced a lot of growth and is going through growing pains including trouble staffing accordingly for some departments. There are always going to be things to improve on but there seems to be a genuine interest in fixing things that aren't working and enhancing the employee experience.

avatar
Genea Response
5y
Thank you for sharing your experience working with Genea. We are happy to hear about your positive experience. Authenticity and teamwork are two of our strongest culture traits as a company. We have grown a lot over the last year and are working on adjusting our teams and staffing levels appropriately. If you have any specific suggestions, please feel free to contact HR or submit suggestions through the virtual employee suggestion box.
Viewing 55 - 57 of 72 Reviews

Glassdoor has 77 Genea reviews submitted anonymously by Genea employees. Read employee reviews and ratings on Glassdoor to decide if Genea is right for you.