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General Dynamics Information Technology

Engaged Employer

General Dynamics Information Technology reviews

3.9

77% would recommend to a friend

(4,824 total reviews)

Amy Gilliland

83% approve of CEO

69% positive business outlook

General Dynamics Information Technology has an employee rating of 3.9 out of 5 stars, based on 4,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Dynamics Information Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Not a lot to say here. The other csr's are generally good people but rarely last after interactions with management.

Cons

I work at the sandy branch and I am here to tell you to avoid it at all costs. The lack of respect and trust from upper management is insulting, supervisors on power trips and promised incentives dishonored. This company still owes me money and anyone I ask about getting this money gives me the cold shoulder. Frankly this company could get in a lot of trouble for the way this branch is running things, the labor commission should be notified

2.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

The job has fairly decent pay (12.95 - well above fed. min. wage here and above what other local call centers pay), a relaxed dress code, amazing supervisors, and for the most part the beneficiaries are pretty awesome as well. Fairly relaxed attendance policy.

Cons

The pay is NOT enough for the amount/pace of the work they expect you to do. Supervisors don't have time to interact with employees due to being forced to do five other jobs in addition to their own. Management and HR do not care about improving the working environment for employees. They go on and on about how WE need to practice good work habits, etc. but then refuse to provide ergonomic equipment and severely limit break time, which made the working environment unbearable for me and reduced me to tears more than once because of stress and physical pain. You are replaceable and they do not care if there are small things they can do to up retention - they won't do it, they seem to like the ridiculous turnover rate they have. My supervisors were so overworked that I did not have any quality meetings and barely a handful of quality call monitors the six months I was there, so it was difficult to find ways to improve. There is a non-discrimination policy but constant harassment and discrimination between employees (I was subject to a lot of sexual harassment and later harassment because of my religion and ethnicity) and HR will take your complaint but not do anything about it.

2.0
Dec 11, 2013

Dishonest about the company's future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits were good and the pay was average. I enjoyed working with the customers.

Cons

There was no training provided to employees. Management was dishonest and secretive about future contracts. So, massive layoffs were a shock to everyone. Management actually reprimanded employees who spoke about the possibility of not winning a major contract and subsequent, inevitable layoffs.There was always too much focus on office politics and not enough on the actual work or customer needs. GDIT provided no chance for growth. They kept employees at a junior level while tasking them to do lead/supervisory work to avoid paying higher salaries. The most disturbing thing is management's encouragement of bullying in the workplace.

Viewing 316 - 318 of 4,824 Reviews

Glassdoor has 5,385 General Dynamics Information Technology reviews submitted anonymously by General Dynamics Information Technology employees. Read employee reviews and ratings on Glassdoor to decide if General Dynamics Information Technology is right for you.