Genesys Development Development reviews

1.0

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(1 total review)
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Tony Bates

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1 review
1.0
Dec 3, 2018

US is a joke

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Pros

Pros...yeah right. Keep dreaming. Pros went away in December 2016

Cons

Everything. Read through the reviews, almost every positive review is either international, someone that is outside the US, or someone that is not directly related to building the product (i.e. non development). For those of us in the trenches, Genesys sucks. Pay sucks (<2% in 2 years since the buyout), communication sucks (just found out about hidden benefits that new employees get told about that no one else knows, seriously wtf), leadership sucks (talk out their butt about all these grand future plans and have no idea what is really going on with the product constantly having issues and no stability, but lets do more and make it even more unstable).

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Genesys Response
7y
Thank you for your candid and thorough feedback. We try to be as transparent and open as possible. I would encourage a conversation with someone (I’d be happy to talk) to discuss some of these concerns. Our recent eNPS scores in Development have been very positive and trending higher. We have various local recognition programs, and there are company sponsored one’s as well. Of course, we can always do better in this area in my opinion, but it is up to us as employees to help drive those ideas in all areas, not just expect it to happen if we don’t talk to people about what we need/want. Our benefits are posted publicly (https://mygenesysbenefits.com/) and we try hard to communicate to everyone what they are. Indianapolis has a FREE onsite health clinic for employees which perhaps is not advertised as well as it could be, so we will work to improve on that visibility. Additionally, we are directly addressing that employees are “stretched too thin” and have many open development jobs in Indianapolis currently. We know we’re not perfect, so all feedback is useful to help us continue to iterate and improve. Thank you for taking the time to share yours. Adam (Adam Dyer, Senior Director, PureCloud Applications)

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