Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)
avatar

Tony Bates

91% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the most helpful people and great advocates. Very concerned with your individual well-being and how it effects the work you do

Cons

Not a clear climb on the corporate ladder. Every organization doesn’t offer opportunities for career advancement

5.0
Mar 1, 2026

Treatment to employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best place to work, good pantry

Cons

I can't think of it right now

3.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture, tech stack, decent management. The tech used is almost on par with big tech orgs. Pay hike will be good during promotions. There will be a good learning curve. Decent insurance benefits (could be improved still). Decent remote work culture.

Cons

Career growth is bit difficult, with promotions and yearly pay hikes are not as good as other tech companies in their league. Even for lower level engineers the growth chart is bit time consuming. No stock options.

Viewing 31 - 33 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.