Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Genesys is well positioned in the AI powered Customer Experience space. Great vision, momentum and partnerships.

Cons

As with any large company, there can often be departmental silos and politics. Though everyone is generally pulling the same direction.

3.0
May 11, 2024

Best place to work until fired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Culture Pay Learning and other activities Work life balance

Cons

Frequent firing and changes within the organisation. Many have left and others have been let go so the Genesys that I joined is now the Genesys I left

5.0
May 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work life balance here

Cons

Nothing bad..everything is great here

Viewing 370 - 372 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.