Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Mar 5, 2021

Loved the role

Recommend
CEO approval
Business Outlook

Pros

Great Co-workers, international reach, fun work environment, great products

Cons

Distasteful and distrustful sales atmosphere, skewed commission structure, private equity ownership and push for results has had adverse impact on company culture, no profit sharing, esop, or other method of financially including employees in company success.

5.0
Jan 5, 2021

Great company that cares about their people

Recommend
CEO approval
Business Outlook

Pros

During COVID, Genesys really made sure to take good care of their employees. Offered remote work, reimbursed WFH expenses and gave additional time off when needed.

Cons

Like any company change is inevitable, but this company undergoes so many changes too frequently and often gets frustrating.

Viewing 433 - 435 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.