Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 22, 2024

Exciting and Positive Outlook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solution is constantly being innovated, acquired another AI company just yesterday Great leadership team Growth opportunities to advance career Flexible working arrangement Culture of empathy

Cons

None so far at Genesys

4.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- Culture is great - Nice people - The product is successful - The engineering and technology is great

Cons

- No profit-sharing - No stocks - 1 time a year for any incentive increase Basically, there needs to be more to keep existing staff to stay on financially while they might see their peers getting very large stock bonuses on top of their usual bonuses. - Pointlessly tried to encourage workers to come to the office. If we are an empathy-focused company, it is obvious why embracing remote as much as possible is a good thing. We are all different, with different situations and circumstances and being remote today is lovely after the pandemic and would to change it.

Viewing 457 - 459 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.