Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 29, 2024

Below market pay, raises, and management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can potentially be a longer term position if you don't get caught in layoffs

Cons

They hire slightly below market and then provide such sub-par raises and bonuses that within a few years you will be able to double your income on the open market. Management doesn't appreciate employees who do stick around so you won't get promotions and will likely be caught in a layoff since they have several every year. They claim they can't give raises because of an unsteady business outlook but then report the biggest profits/revenue they've ever seen.

5.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

People here are great and management genuinely cares about work life balance.

Cons

It's tough if you want to advance to management. There's so many qualified people due for promotion.

4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, flexible schedule, collaborative work culture. Strong financials.

Cons

Pockets of toxic leadership and micromanagers. Lack of advancement. It can take a long time to address problems and create employee centric changes. 401k match stinks.

Viewing 490 - 492 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.